Regulance.ai
Setup · Calendar connection

Connect your Google Calendar.

Three minutes. One Google sign-in. After this, Sara can check whether you’re free at the time a caller wants and book the appointment directly onto your calendar — same as if you’d done it yourself.

Before you start

The five steps

Open your welcome email and click Connect my Google Calendar.

That link contains a one-time, signed token that expires in 14 days. It opens Google’s real consent screen — not a Regulance form — so you can verify the destination domain in your browser’s address bar (accounts.google.com) before signing in.

Lost the email? Write services@regulance.ai and we’ll re-send a fresh link in a few minutes.

Pick the Google account that owns your business calendar.

Google will list every account you’re signed into. Pick the right one — appointments will land on whatever calendar that account controls. If you have a personal Gmail and a Workspace account, this is the moment to choose carefully.

If you see a warning that says “Google hasn’t verified this app” — that’s expected. Continue past it.

Regulance is currently in Google’s verification queue. Until that finishes, Google shows a yellow warning screen on the consent flow. The screen is part of Google’s normal review process and not a sign anything is wrong. See the next section below for the exact clicks.

Review the two permissions Sara needs and click Continue.

Google will show you the specific Calendar permissions Regulance is requesting. There are two:

  • See events on calendars you can access — so Sara can tell a caller you’re booked at 2pm Tuesday before offering 3pm instead.
  • Create and edit events on calendars you can access — so Sara can drop the actual appointment onto your calendar when the caller agrees to a time.

Sara does not read your emails, contacts, Drive, or any other Google service. Calendar only. You can revoke this any time at myaccount.google.com/permissions.

You’ll land on the Regulance Connected page. You’re done.

That page confirms the calendar email Sara is now linked to. Within a few hours we’ll send a second email with your Regulance forwarding number — then it’s on to Step 2: forwarding your line.

The “Google hasn’t verified this app” warning

What you’ll see

A yellow screen titled Google hasn’t verified this app. It says the app is requesting access to sensitive info and recommends you only continue if you trust the developer. There is no obvious Continue button — that’s by design.

Here is exactly how to get past it — Google requires three deliberate clicks so you can’t do it accidentally:

Click Advanced at the bottom-left of the warning screen.

It’s small grey text under the body copy, not a button. Clicking it expands a section explaining what verification means.

Click Go to Regulance.ai (unsafe).

Yes, the word (unsafe) is in the link. Google adds it to every unverified-app flow regardless of how the app actually behaves — it’s a generic disclaimer, not a verdict on Regulance. Clicking it takes you to the real permissions screen described in step 4 above.

Continue through the permissions screen and finish the connection.

From here on it’s the normal Google consent flow. You’ll see the two specific Calendar permissions Sara needs, click Continue, and you’re done.

Why does Google show this warning at all?

Google requires every app that touches “sensitive” user data — Calendar events count — to go through a manual verification review. The review takes anywhere from a few weeks to a few months depending on the queue.

Until our verification clears, Google flags the consent screen with the yellow warning. The warning is not based on any actual analysis of the app — it’s a default for any unverified developer. Once verification finishes, the warning disappears and existing connections keep working exactly as before. You will not have to reconnect.

If you’d rather wait until verification clears before connecting, you can — but Sara can’t book on your calendar in the meantime, so callers who want an appointment will be told a team member will call them back.

What exactly will Sara be able to see or do?
  1. Read busy/free times on the calendar you connect, so she knows what to offer a caller.
  2. Create new events with the caller’s name, phone, and the job they described.
  3. Update or cancel events she created if a caller reschedules.

She does not:

  • Read or edit events she didn’t create.
  • Touch any other Google product (Gmail, Drive, Contacts, Photos, etc.).
  • Share, sell, or use the data for anything besides handling your calls.
How do I revoke access later?
  1. Sign in to myaccount.google.com/permissions.
  2. Find Regulance in the list of third-party apps with access.
  3. Click it, then click Remove Access.
  4. Sara will stop booking on your calendar within a few minutes. Callers will be routed to the “we’ll call you back” path until you reconnect.
I clicked through but landed on an error page. What now?
  1. If the page says token expired or token already used: write us at services@regulance.ai and we’ll send a fresh link.
  2. If it says Google didn’t return a refresh token: open myaccount.google.com/permissions, remove any existing Regulance access, then click the connect link again. Google only issues the refresh token on first grant.
  3. If you see any other error code: forward the URL of the error page to services@regulance.ai. The reason code is in the URL and tells us exactly what to fix.

Done with this step?

Next: forward your business line to the Regulance number we send in the second email. That’s the last setup step before your line is fully live.

← All setup guides services@regulance.ai